Office 365 Troubleshooting & FAQ

Office 365 Troubleshooting & FAQ

Office 365 Troubleshooting & FAQ

The Office 365 Troubleshooting & FAQ training answers recurring questions about Office 365.

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What is Office 365 Troubleshooting & FAQ?
The training Office 365 Troubleshooting & FAQ answers the most common questions about Office 365 and provides troubleshooting guidelines for Outlook, SkyDrive & Sites and Lync.

This training gives solutions for problems like:
 No e-mail going through in Outlook
 You cannot open a document in the desktop Office applications
 Others do not see your video in Lync

Structure of the training
This training contains…
 Instruction videos;
 Recaps, which are summaries of the video material;
 Simulations to practice your new skills.

In this training you will learn...
 answers to some common questions about Outlook, SkyDrive, Sites and Lync;
 troubleshooting guidelines for Outlook, SkyDrive, Sites and Lync.

You don't need any special education to follow this training. The software is not included in this e-learning course.

The training Office 365 Troubleshooting & FAQ consists of 14 lessons. You can follow a lesson in about 10 to 15 minutes. There are also several simulation exercises. The total duration is about two hours for studying the material and following the simulations. This may be more or less depending on existing knowledge and your study method.

Trial lesson and start training
You can follow a free trial lesson by using the button above. You can also start your training  immediately via this button. 

Teaching model
Research shows when knowledge is exclusively transferred through a classroom training, only 5% of the knowledge has a lasting impact. Our digital learning system and our courses are designed to take you through different ways of transferring knowledge with a very high impact.

Digital learning system
Our digital learning system works on any PC or tablet with an internet connection. We recommend a high-bandwidth connection such as cable. It is particularly easy to use. Each training begins with a short video showing the functionalities and controlling of our system.

We love to learn from you
At the end of the training you will be asked to fill out a feedback form. We will use this to improve our products.

Technical support
We offer you technical support via our learning system’s integrated support button. We aim to answer your question within two working days. In a selection of courses you will be guided by our built-in simulator. We do not offer content-related support.

Digital certificate of participation
After filling out the feedback form at the end of the training you will receive a digital certificate of participation.

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